Question 1

How does robot deployment work?

Accepted Answer

In four steps: site analysis, solution design and ROI, installation and training, and long-term service and oversight. You worry about nothing.

Question 2

What if the robot breaks down?

Accepted Answer

As KEENON's distributor and service partner we keep 100% of spare parts in stock and offer three service tiers with guaranteed response times: BRONZE within 48 h, SILVER within 24 h, GOLD within 8 h (incl. a loaner robot).

Question 3

How fast does a technician arrive?

Accepted Answer

Depending on your service tier, from priority on-site visits with GOLD to standard visits with BRONZE/SILVER. Exact terms are confirmed in your quote.

Question 4

Can I try the robot before deciding?

Accepted Answer

Yes. Before deciding, you can try the robot with a short-term loan directly in your own operation.

Question 5

Will it work on my floor type / in my operation?

Accepted Answer

KLEENBOT C40 handles marble, wood, tiles, vinyl, epoxy, granite and more. DINERBOT T10 navigates passages as narrow as 59 cm. We will confirm specifics for your operation.

Question 6

How much does it cost / how does rental work?

Accepted Answer

You can acquire the robot via monthly rental (basic service package included), a short-term loan, or an outright purchase. Pricing depends on your specific operation.

Question 7

What is the return on investment?

Accepted Answer

It depends on labor costs and hours saved in your operation. The investment typically pays back within months. Calculate an indicative payback in our calculator.

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