Service you can
rely on

As KEENON's distributor and service partner, we take full responsibility for your robots' operation — from installation to long-term oversight.

Complete service for every robot

Warranty service

Out-of-warranty service

Software updates

Regular maintenance

100% spare parts in stock

Installation work

On-site technician

24/7 remote support

Service tiers

Indicative terms — exact parameters confirmed in your quote.

BRONZE

Response within 48 h

  • Remote support (business days)
  • Preventive maintenance once a year
  • Access to spare parts stock
Discuss this tier

SILVER

Response within 24 h

  • 24/7 remote support
  • Preventive maintenance twice a year
  • On-site technician visit
  • Access to spare parts stock
Discuss this tier

GOLD

Response within 8 h

  • 24/7 remote support
  • Preventive maintenance four times a year
  • Priority on-site technician visit
  • Loaner robot during repair
  • Access to spare parts stock
Discuss this tier

Sales & rental

You can acquire the robot through a monthly rental, which includes regular servicing and long-term oversight; all operational responsibility is ours.

Short-term rental

A short-term loan to trial the robot in your operation.

Long-term rental

Standard monthly payment.

Buy-out & purchase

For companies that want to own the robot outright.

Let's discuss your
service needs

Tell us which tier you're considering and we'll work out the details for your operation.

Contact us